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Contact Us – We're here to help

Customer Services

Call: 01603 486413
Monday to Friday: 9am-6pm
Saturday: 9am-5pm

Live Web Chat & Email support
Monday to Friday: 9am-6pm
Saturday: 9am-5pm
Sunday & Bank Holidays: 10am-4pm


Placing an Order

Where possible please order online. If you need to speak to a product expert before making an order or wish to place your order over the phone, please call our dedicated sales team on 01603 486413

Monday to Friday: 9am-6pm
Saturday: 9am-5pm
Sunday: Closed 
Bank Holidays: 10am-4pm

 

Delayed Delivery

Occasionally, unforeseen delays can impact delivery times. We understand this can be frustrating, so we provide a parcel tracking link in your despatch email. Use this to monitor your parcel's journey at any time. While most delays resolve within one business day, if your tracking status remains unchanged for an extended period or your delivery is significantly late, please don't hesitate to contact us. We're here to help.

Please email us quoting your order reference.

All Other Enquiries

Please use one of the following ways to contact